2024 Digital World Class Matrix™️
Customer-to-Cash (C2C) Order Management Software Provider Perspective
Get your complementary copy of the latest Digital World Class Matrix™️ from The Hackett Group®️. You'll receive a comprehensive look into the customer-to-cash (C2C) process software landscape, including a specific focus on Order Management solutions integrating advanced technologies like AI and machine learning to streamline transactions.
What you'll learn:
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Benchmarks Against Industry Standards: Understand how your company measures up to Digital World Class®️ standards across key financial processes including order management, billing, and collections.
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ROI Realization Best Practices for Order-to-Cash Projects: Around 50% of O2C projects met over 60% of their ROI goals. Discover how businesses that outperform are accelerating revenue, increasing productivity, and improving customer satisfaction. Learn their approach to current-state benchmarking and evaluation, data hygiene, and cross-functional alignment with IT throughout the process.
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Order Management Software Provider Analysis: Evaluate best-in-class solutions using The Hackett Group’s proprietary Digital World Class Matrix™, assessing top software providers based on capability breadth, market presence, and value realization.
