Epicor + Conexiom Partners in Order Automation

Delivering the best in AI sales order automation for Prophet 21, Eclipse, and Kinetic customers.

Turn emailed PDFs, spreadsheets, images, text, SMS, hand written and other order inputs into complete, accurate, fulfillment-ready data in Epicor.

  • ✓ Process manual orders in seconds, not hours
  • ✓ Reduce order entry errors before they impact fulfillment
  • ✓ Deliver complete, accurate order data into Epicor
  • ✓ Keep customer buying processes unchanged while modernizing internal workflows
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Epicor customers who trust Conexiom

Banner-Industries-Logo-Gray-v3-1-1 Baystate-Pool-Supplies-Logo-Gray-300 Berkshire-Hathaway-Logo-Gray-v2-1 birmingham-fastener-800 er-industrial-600 field-fastener-800 johnstone-supply-600 JW-Winco-Logo-Gray-600 Keystone-Technologies-Logo-Gray-v2-1 mountainland-supply-800 Pearson-Packaging-Systems-Logo-Gray-Small refrigerative-supply-800-1 revco-800 singer-industrial-600 Standard-Supply-Logo-Gray-Small watsco-800
Banner-Industries-Logo-Gray-v3-1-1 Baystate-Pool-Supplies-Logo-Gray-300 Berkshire-Hathaway-Logo-Gray-v2-1 birmingham-fastener-800 er-industrial-600 field-fastener-800 johnstone-supply-600 JW-Winco-Logo-Gray-600 Keystone-Technologies-Logo-Gray-v2-1 mountainland-supply-800 Pearson-Packaging-Systems-Logo-Gray-Small refrigerative-supply-800-1 revco-800 singer-industrial-600 Standard-Supply-Logo-Gray-Small watsco-800

Get the most from your Epicor investment

Turn manual quote and order complexity across every format and channel into accurate, fulfillment-ready transactions, at scale.

  • Process orders faster with fewer errors

  • No change for your buyers and instant adoption

  • Reduced downstream fulfillment issues and costs

  • More time spent growing accounts, not data entry

AI Capture

Extracts order data from any format with CoreAi precision.

Auto-Correct

Fixes errors and validates against your live Epicor data.

Full Visibility

"Glass box" AI lets you see and adjust how AI makes decisions.

One-Click Setup

Fast integration with Prophet 21, Eclipse, and Kinetic.

How It Works

From customer order to fulfillment-ready data

 
Step 1

Orders Arrive

Customers send orders through the channels they already use. No change required.

Email Fax SMS EDI
 
 
Step 2

Capture with AI Precision

CoreAI extracts every order detail accurately, regardless of format or layout.

PDF Excel CSV Image
 
 
Step 3

Correct, Transform and Validate

Errors corrected, formats standardized, data validated against your live ERP in real time.

Auto-correct Validate
 
 
Step 4

Orders Flow into Epicor

Complete, accurate, fulfillment-ready data delivered into Prophet 21, Eclipse, or Kinetic.

P21 Eclipse Kinetic

How Conexiom works

Capture, correct and transform every order with powerful AI built on 15+ years of trusted order automation innovation.

Diagram describing how Conexiom works. Step 1: Receive. Documents sent via email are detected and processed by Conexiom. Step 2: Extract. Order data is extracted from virtually any format, language or length. Step 3: Validate. Order details are compared against your master records for accuracy. Step 4: Correct. AI finds and fixes common errors, learning from corrections. Step 5: Transform. Normalize units of measure, currency, part numbers and more. Step 6: ERP Entry. Validated, properly formatted order documents are pushed to your ERP. Diagram describing how Conexiom works. Step 1: Receive. Documents sent via email are detected and processed by Conexiom. Step 2: Extract. Order data is extracted from virtually any format, language or length. Step 3: Validate. Order details are compared against your master records for accuracy. Step 4: Correct. AI finds and fixes common errors, learning from corrections. Step 5: Transform. Normalize units of measure, currency, part numbers and more. Step 6: ERP Entry. Validated, properly formatted order documents are pushed to your ERP.

Results that will transform the front end of your business

Proven performance across hundreds of Epicor customers.

85%
Reduced time spent on orders
80%
Order errors fixed automatically
95%+
Extraction accuracy out-of-the-box
1.5B+
Line items processed annually
100k+
Known buyer formats captured
Full Epicor integration
Designed to fit seamlessly into your workflow
Fast setup
One-click Prophet 21, Eclipse, and Kinetic setup
Class-leading AI
Exceptional accuracy built on 15 years of innovation
Handle any format
PDF, Excel, CSV, text, images, and handwritten notes
Cover every channel
Email, SMS, fax, and more
AI trained at scale
Powered by Conexiom's CoreAi engine

Six ways Conexiom helps Epicor customers

Solve the friction in your order process

Eliminate manual order entry

Turn emailed POs, PDFs, spreadsheets, images, text, fax, and other manual formats into digital order data without rekeying.

Reduce errors before they reach Epicor

Capture, correct, standardize, and validate order data before it flows into Prophet 21, Eclipse, or Kinetic.

No change or disruption for your customers

Automate the orders customers already send without forcing them into portals, templates, or new purchasing behavior.

Free CSRs for higher-value work

Reduce repetitive entry and exception handling so customer service teams can focus on customers, not keystrokes.

Scale order volume without adding headcount

Handle more orders with the team you already have by automating high-volume, repetitive order intake.

Improve your order-to-cash flow

Move orders into Epicor faster and more accurately, helping teams accelerate fulfillment and reduce downstream rework.

Results that will transform the front end of your business

85%
Reduced time spent on orders
80%
Order errors fixed automatically
95%
Extraction accuracy out of the box
1.5B+
Line items processed annually
100k+
Known buyer formats captured

Distributors and manufacturers depend on Conexiom

95%+
Extraction accuracy out of the box

"Conexiom took the manual order entry off our CSRs and gave us clean data in Prophet 21 from day one."

Operations Leader
Industrial Distributor (placeholder)
90%
Fewer manual corrections

"We process more orders with the same team, and exceptions are the only thing people touch now."

VP, Customer Service
Building Products Manufacturer (placeholder)
3 wks
From kickoff to first automated orders

"Implementation was faster than we expected. Conexiom fit our Prophet 21 process instead of forcing a new one."

IT Director
Electrical Distributor (placeholder)
99%+
Order entry accuracy into the ERP

"Conexiom took the manual order entry off our CSRs and gave us clean data in Prophet 21 from day one."

Operations Leader
Industrial Distributor (placeholder)
99%+
Order entry accuracy into the ERP

"Conexiom took the manual order entry off our CSRs and gave us clean data in Prophet 21 from day one."

Operations Leader
Industrial Distributor (placeholder)
99%+
Order entry accuracy into the ERP

"Conexiom took the manual order entry off our CSRs and gave us clean data in Prophet 21 from day one."

Operations Leader
Industrial Distributor (placeholder)

FAQ

Epicor Prophet 21 questions, answered

What is intelligent order automation for Epicor Prophet 21?

It is software that captures inbound purchase orders from any format, applies your business rules, and writes complete, validated order data directly into Prophet 21, so your team no longer rekeys orders by hand.

How does Conexiom work with Prophet 21?

CoreAi reads each order, extracts and corrects the line detail, validates it against your rules, and posts it into Prophet 21 through a direct integration. Your team reviews only the exceptions that need a human.

Does it require changes to my ERP?

No. Conexiom adapts to your Prophet 21 configuration and integrates with your existing setup, so you keep the ERP and processes your team already knows.

How long does setup take?

Most teams connect, configure, and go live in weeks. Built on more than 15 years of order expertise, Conexiom is designed to deliver value quickly rather than after a long implementation.

How does Conexiom keep our data secure?

Conexiom is built for enterprise security and operates under SOC 2 controls, with validation and safeguards on every order before it reaches your ERP.

Designed for your industry

Built for the order complexity Epicor customers manage every day

Epicor customers operate in complex, high-volume environments where order accuracy, speed, inventory availability, pricing, and customer expectations all matter.

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epicor-eclipse-logo-updated-150

Distribution

For Prophet 21 and Eclipse customers managing large volumes of customer orders, Conexiom helps reduce manual intake, improve order accuracy, and accelerate order flow into Epicor.

epicor-kinetic-logo-updated-132

Manufacturing

For Kinetic customers, Conexiom can automate inbound sales orders and help convert manual buying documents into ERP-ready data for production and fulfillment workflows.

Multi-format order intake

Conexiom supports orders received through email, PDF, spreadsheet, CSV, image, text, fax, and other manual formats without requiring changes from your customers.

Customer-specific complexity

Built to handle customer-specific order formats, product details, part numbers, quantities, pricing details, and shipping instructions that generic automation often struggles to resolve.

Recognized by Epicor for proven integration depth and technical reliability

ISV-Partner-Badge-2025-Gold-En-Us-200

Built and maintained to Epicor's certified integration standards

YOUR ERP, EXTENDED

Automation that works with your Epicor investment

Conexiom is designed to extend your Epicor investment, not
replace it. Your ERP remains the operational system of record while Conexiom automates the manual intake, correction, and validation work that happens before order data reaches Epicor.

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What you can expect

  • ✓ Works with existing customer order formats
  • ✓ Delivers ERP-ready data into Epicor
  • ✓ Supports touchless and review-based automation
  • ✓ Flags exceptions for human review when needed
  • ✓ Helps reduce order entry workload and rework
  • ✓ Supports high-volume, customer-specific order complexity
  • ✓ Integrates with Prophet 21, Eclipse, and Kinetic

TALK TO OUR TEAM

Meet with Epicor experts to see:

  • ✓ Conexiom and Epicor in action
  • ✓ A solution that truly gets CSRs out of the inbox
  • ✓ Real transparency in AI processing
  • ✓ How AI can scale your team and drive your pipeline
  • ✓ Why Conexiom is the number one choice for Epicor customers
SOC 2
Type II Certified
4.6
Rated on G2
650+
Customers Globally
high-performerusers-love-ushigh-performer-mid-market
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Want to learn more before booking a demo?

Ask Cora, Conexiom's AI expert, how sales order automation works with Epicor and what to consider for Prophet 21, Eclipse, or Kinetic environments.

Ask Cora Ask Cora Ask Cora

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AI order automation for manufacturers and distributors. Turning PDFs, Excel, email, SMS and handwritten notes into clean orders in your Epicor ERP.

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